Bpm’online Recognized as Leader in the 2019 Gartner’s Magic Quadrant for Sales Force Automation

diligent technology & business consulting AG, a leading Integrator Partner of bpm’online, is pleased to announce that bpm’online has been recognized as a Leader in Gartner’s Magic Quadrant for Sales Force Automation.

It is the fourth year that bpm’online has been recognized by one of the leading global research organizations, and the first time in the Leaders quadrant.

Bpm’online is a leading provider of process-oriented software for marketing, sales and service automation. Using the low-code platform, users without IT knowledge can design CRM processes and implement them directly in the system – and optimize them. Users can access a comprehensive best practice process library with out-of-the-box predefined CRM processes that guide sales representatives through the best steps to achieve the desired business outcomes faster. In addition, bpm’online’s user interface is particularly notable for its “social look and feel,” and the ease with which it allows users to access important information.

2019 Gartner’s Magic Quadrant for Sales Force Automation was published on July 2, 2019. The report evaluates 19 vendors for their sales force automation (SFA) systems.

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Gartner, Magic Quadrant for Sales Force Automation, 26 June 2019, Theodore Travis, Melissa Hilbert, Adnan Zijadic, Ilona Hansen.


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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from bpm’online.