SuiteCRM Support

From 150 € (plus VAT) / month

Select the right offer from our different support packages
Whether you need Bronze, Silver or Gold support, we have the right package for you.

Select the right offer from our different support packages
Whether you need Bronze, Silver or Gold support, we have the right package for you. Our SuiteCRM experts are available weekdays from 9 to 6 (CET).
You can reach us via email, telephone, or our service portal. The support services we offer also include remote access support for your system.

Select the support offer that works best for you and benefit from our flexible contract terms (3 months' minimum contract term, then month-to-month).

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SuiteCRM Support

PDF Terms and Conditions

We don’t leave you or your staff hanging when you have questions. Our professional support ensures that access to the knowledge of experienced SuiteCRM experts.

Whether you need end-user, administrator, or developer support, we have the right package for you. Our SuiteCRM experts are available weekdays from 9 to 6 (CET).

You can reach us via email, telephone, or our service portal. Remote access is also possible.
Benefit from our flexible contract terms: minimum contract term of 3 months, then month-to-month.

Select the support offer that works best for you and benefit from our expertise.

Support Details

SuiteCRM Support

Its solid technical foundation makes SuiteCRM an application that can easily be adjusted and operated. For companies that wish to maintain their own support resources, we offer various support packages. Choose from our three alternatives to find the right one for you.

Bronze Support
Package
150 €
per month
Email Support and
Support Portal
Response times by severity
Severity 1: 2 hours
Severity 2: 6 hours
Severity 3: 12 hours
Severity 4: 24 hours
1 Named Caller
Includes 1 hour of support service per month
Silver Support
Package
300 €
per month
Support via Email, Phone and Support Portal
Response times by severity
Severity 1: 1 hour
Severity 2: 4 hours
Severity 3: 6 hours
Severity 4: 8 hours
3 Named Caller
Includes 2 hours of support service per month
Gold Support
Package
900 €
per month
Support via Email, Phone and Support Portal
Response times by severity
Severity 1: 30 minutes
Severity 2: 2 hours
Severity 3: 4 hours
Severity 4: 6 hours
5 Named Caller
Includes 6 hours of support service per month